Policies

  1. **Order Policy**: All charcuterie orders require full payment up front and must be placed at least 48 hours in advance to ensure availability and quality of products. Grazing tables require a consultation, and if the customer wishes to proceed, a 25% deposit is required to secure their date.

  2. **Cancellation Policy**: All orders are non-refundable. However, a courtesy credit may be provided if the customer cancels at least 48 hours prior to the delivery or pickup time. 

  3. **Allergen Awareness**: We can accommodate specific dietary requirements, but customers must notify us at the time of ordering.

  4. **Payment Terms**: Full payment is required at the time of placing an order. We accept credit cards, debit cards, and digital payments.

  5. **Delivery Policy**: Delivery is available for a $15 fee for areas within a 15-mile radius of McDonough, GA. For locations outside of that radius, a $35 delivery fee will be assessed.

  6. **Quality Assurance**: All products are sourced from certified suppliers to guarantee the highest quality.

  7. **Customer Satisfaction**: If you are unsatisfied with your order in any way, please contact us within 24 hours for a resolution.

  8. **Pickup Option**: Orders are eligible for pickup at a central location in McDonough, GA, during business hours.

  9. **Sustainability**: We are committed to using sustainable packaging and sourcing locally whenever possible.

  10. **Privacy Policy**: All customer information will be kept confidential and will not be sold or shared with third parties.